Drop-off rates start at $200/hour. Some jobs take less time and are billed accordingly. Usual turnaround times vary between 1 to 4 days.
On-Site Rates are $250/hour with a one hour minimum. Travel outside San Francisco may include travel costs.
If you require faster turn around times we offer immediate assistance at 1.5 times our regular rates. For this service we strive for same day turnaround.
To go along with our very affordable hourly rates, we also offer Yearly and Monthly Maintenance Contracts that fit almost every budget.
Services Included |
Basic |
Enhanced |
Premier** |
|
Phone Support |
Y |
Y |
Y |
|
Email Support |
Y |
Y |
Y |
|
Remote Support |
Y |
Y |
Y |
|
Network Monitoring |
Y |
|||
Weekly Back-up Verification |
Y |
|||
Monthly OS Updates |
Y |
Y |
||
Anti-Virus Updates (Client/Server) |
Y |
Y |
||
Assistance/Advice with IT Purchases |
Y |
Y |
Y |
|
Quarterly Meetings w/Management |
Y |
|||
Priority Response |
Y |
|||
On-Site Hourly (Discounted) |
$200/Hr |
$175/Hr |
$150/Hr |
|
Included On-Site |
none |
1 hour |
3 hours |
|
Cost (Per PC) |
$50/Month |
$150/Month |
$200/Month |
|
Cost (Per Server) |
$1200/Year |
$2400/Year |
$6000/Year |
We work with individuals and companies up to 100 people. We will sit down with you and determine the best IT solution appropriate for your needs and your budget.
**4 PC Minimum to qualify for Premier Support. Customer also has to be located within 10 mile radius of San Francisco. Some Restrictions May Apply. Prices may change. Give us a Call and let us determine which package works best for your company!